The Coral Company

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  • 216-932-8822
    13219 Shaker Square
    Cleveland, Ohio 44120

W.T. Grant

Kelly,

I wanted to take a moment and compliment Jennifer Presser on her professionalism and demeanor as she showed my daughter, my wife and myself a rental unit at WT Grant Lofts in Cleveland, OH.  My daughter, Brooke, recently was hired by PR Newswire in Cleveland and is very excited about her new job and starting a new phase of her life.  She had limited time to find a place to live.  We were shocked to find how few available rental units there are in downtown Cleveland.  We had toured several units the two days before our visit at WT Grant Lofts.  The common theme was the rudeness of the associates showing the various units.  It was as if they were doing us a favor by taking the time to show the units.  All were in a similar price range to the unit at WT Grant.  It is quite obvious that Cleveland is a “sellers market” and these associates were well aware that if we didn’t buy the unit, someone else would.  It was actually stripping the joy from looking for an apartment from my daughter who was so excited to be moving to the city.  It was refreshing to have Jennifer handle herself in such a professional manner, with the unit we viewed being the only available one in the building.  She could have easily been as obnoxious as the other sales associates we had dealt with, but she maintained her decorum and took us on a very thorough tour, answering all of our questions along the way.  Her demeanor helped sell the apartment and we took it immediately.  As a professional who pays attention to detail, I was impressed by this young lady and she is an asset to your staff.  Brooke is very excited to move in on April 19th.

Sincerely,
Charles J. Bogdan,MD
Canton, OH